I have ordered stuff via NCDS a couple of times, and they have always provided reliable service. For instance, when they have been unable to deliver a package, they have always informed me via email or SMS. This sounds like it should be self-evident, but it really isn’t, for instance if you order something via UPS, you might not get any notification at all that the shipment has arrived, instead UPS might just return it to sender without ever contacting you at all, or asking how you would prefer to receive the shipment. It’s really surprising, but the service of UPS is quite terribly bad at least here in Canada. I’m far from the only person that has received “service” like this from UPS, based on some other reviews of Canadian people.

“WE HAVE WORKED WITH NIPPON COURIER DELIVERY SERVICE COMPANY FOR MORE THAN 9 YEARS AND RELY ON THEM 100% FOR ALL OUR INTERNATIONAL IMPORT BROKERAGE AND TRAFFIC NEEDS. THEY COMMUNICATE WITH US DAILY KEEPING US CONTINUOUSLY UPDATED ON THE STATUS OF ALL OUR AIR AND SEA SHIPMENTS FROM EX-FACTORY OVERSEAS TO DELIVERY IN OUR WAREHOUSE. THEY HAVE BEEN RESPONSIVE TO ALL OUR REQUESTS INCLUDING ADDITIONAL REPORTING NEEDS AND STAFFING REQUESTS AS WELL AS BECOMING EXPERTS IN OUR CLOTHING BUSINESS”.

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